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[Solved] HP Envy 4500 Offline | Why Is My HP Envy 4500 Printer Offline

Why Is My HP Envy 4500 Printer Offline

HP Envy 4500 offline error is caused because of several reasons. The printer offline message gets displayed on the computer screen and the user cannot carry out the print job. The steps to troubleshoot the error can be done easily.

Easy Procedures To Troubleshoot The Envy 4500 Printer Offline Error

  • Switch Off the Envy 4500 printer and wait for about ten seconds.
  • Disconnect the printer power cable from the device.
  • Turn Off your computer or laptop.
  • Reconnect the power cable into the Envy 4500 printer’s rear.
  • Restart the network router, for a wireless connection.
  • Remove the power cord from the router and wait for ten seconds.
  • Check if the Internet light is active on your wireless access point.
  • Power On your PC or laptop.
  • Perform a print job.

Best Detailed Solutions To Resolve Envy 4500 Printer Offline

  • For Windows: Use the HP Print and Doctor tool to check the connectivity. It is a software that is created specifically for the issues related to the printing and scanning process.
  • Download the tool and run the HPPSdr.exe file on your computer. After the tool opens, click Start and then select the model of your Envy 4500 printer If your printer’s name is not present in the list, turn Off and turn it On.
  • Click Retry and follow the on-screen instructions. If a screen prompts you to enable printer updates, select Yes. Ascertain to set your printer as the default. The default driver might have changed if you have installed another printer software.
  • Search for Devices and then select the Devices and Printers option from the results. Right-click on the name of your Officejet 4500 printer which is active and then clicks Set as Default Printer.
  • Try to print and confirm if the issue has been rectified. Else, make sure the network name on your computer and printer matches each other.
  • Do not link the printer to host or guest networks. The manufacturer releases the updates in the printer firmware on a regular basis.
  • Upgrading the firmware might fix the Printer Offline problem. Uninstall the printer’s software and reinstall it from our website.
  • For Mac: Reset your Envy printer. Delete the multiple printers which are available in the queue. Remove the existing print queue and then read your printer to the list of available printers.
  • Reset the printing system, right-click on the blank space in the Printers list and choose Reset printing system. Select Reset on the confirmation window, enter the username and password.
  • Click the OK button and add your printer to the list again. Print a test page and check if the error has been rectified.

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