Computer recognizes printer but will not print
The printer will not print from a computer if there are any connection issues between both the devices. This can also happen if incompatible cartridges or the right type of paper is not loaded in the tray. Follow the solutions given on this page to rectify the error.
Procedures to resolve printer not printing from the computer error
- Ensure if you have kept enough quantity of white papers in the input tray.
- Verify if the ink cartridges are compatible with the model of your printer.
- Check if your printer’s name is set as the default.
- Look if there are any paper jams inside your printer and then clear them.
- Try cleaning the nozzles present in your cartridge.
- Unplug the cable and then replug it to establish a wired connection.
- Verify if your Internet is working.
- Uninstall the printer software and reinstall it.
Instructions to fix the printer not printing from the PC
Make sure to install genuine cartridges that are compatible with your printer model. Ensure to keep sufficient sheets of A4 paper in the main input tray. Determine the ink levels in your ink cartridge. Utilize the automated tool to clean the cartridge. Open the printer software by right-clicking on the left corner of the window.
Click Control Panel and then select the Devices and Printers option. Right-click on the name of your printer and choose Print and Scan in the Print Software drop-down list. Click the Maintain Your Printer option and select the Device Services tab. Choose Clean the Cartridges and then comply with the prompts to clean the ink cartridges.
After running the tool, try printing a test page by clicking the Print option. Look for error messages on the front panel of your printer. Check if the printer is linked to the computer either through a wired, USB, or Ethernet cable. If you have connected using a wireless connection, ensure that the Wi-Fi connection is enabled.
The printer cannot print if the installed software is corrupted or outdated. Uninstall the printer driver from your Personal Computer. Reinstall the recent version of the printer driver for free from this website. The printer won’t print if some other device has been set as the virtual printer.
When the printing function is performed, the print job is sent to the virtual printer instead of your default printer. To verify this, open the Control Panel window on the Start menu. Go to the Devices and Printers tab and right-click your printer, and then select the Set as Default Printer option.
Check if the correct printer is chosen in the software you are using to carry out the print function. Make use of the HP Print and Scan Doctor software to resolve the printing issue. Check if your printer is linked to the Windows or Mac PC.
Download the HP Print and Scan Doctor and then comply with the prompts to open the tool. Choose Start to view the list of printers and select your printer, and then click Next. Select Fix Printing and then follow the on-screen procedures to rectify the issue.
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